RELIANT BUSINESS VALUATION, LLC – PRIVACY STATEMENT
We are Reliant Business Valuation. Formally, we are Reliant Business Valuation, LLC and Reliant Equipment Appraisals, LLC (collectively, “Reliant Business Valuation”, “we”, “us” and “our”). Among other things, we provide business valuations, equipment valuations, and other related services to support the SBA lending community. As part of this effort, we provide you with the ability to request an appraisal and to upload certain data in order for us to perform our appraisal, via the website at https://reliantvalue.com and all subdomains (the “Reliant Business Valuation Site”) (collectively, the “Services”). While we facilitate communication and collection of necessary information online, we do not provide automated online appraisals.
Each person or entity who uses our Services is referred to as a “user” or “you” or “your”. This Privacy Statement and our Terms of Service (“Terms”) apply to each user.
This document is our statement of our privacy practices (“Privacy Statement”). Among other things, it explains how we and some of the companies we work with collect, use, share and protect the information you provide to us (your “Content” or “User Content”). The User Content may include any personally-identifiable information, including without limitation name, address, telephone numbers, electronic mail and postal addresses, and other sensitive information that identifies or is uniquely associated with an individual (collectively, “Personal Data”). This Privacy Statement also discusses your choices about the collection, storage and use of your Personal Data.
Any Content that is not Personal Data is referred to as “Non-Personal Data.” Non-Personal Data may include without limitation information about how users use the Services, what Services users select, how users respond to service offerings, demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors, what pages users access or visit, average time spent on the Reliant Business Valuation Site, how users share information with others, and what users say they like and dislike, all of which we may aggregate into larger data sets that do not identify individuals (collectively, “Behavioral Data” which is a type of Non-Personal Data).
As set forth more fully within this Privacy Statement, we will not actively collect Personal Data for the purpose of sale or marketing in a way that specifically identifies the individual. In other words, we don’t sell customer lists. You may withdraw your consent to our processing of your Personal Data at any time by sending an email to [email protected]. However, withdrawing consent may result in your inability to continue using the Reliant Business Valuation Site and/or the Services.
Please note that this Privacy Statement does not apply to any other websites, mobile applications, or businesses. This Privacy Statement applies to any Personal Data and other Content we collect or process via any means, including via our Services; although the focus of this Privacy Statement is on Content we collect via our Services.
By using our Services, you consent to the collection, transfer, analysis, transformation, storage, disclosure and other uses of your Content, including your Personal Data, as described in this Privacy Statement.
For the purpose of any privacy laws which use the terms “controller” and “processor” with regard to Personal Data, Reliant Business Valuation is the “Data Controller”, meaning that Reliant Business Valuation is the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data. Our service providers and contractors who process Personal Data are each the “Data Processor”, meaning that they process Personal Data at our direction.
1. Information We Collect
As noted above, we collect Content from you while providing the Services. Some of the Content is Personal Data that we may use to contact you, and which is necessary to provide the Services. Other Content we collect from you may include Behavioral Data and other Non-Personal Data that we aggregate, share, and use to improve our Services, and the services of others.
We collect many different types of information from you, both directly and indirectly.
Information you provide us directly
We may collect the following information from you.
Information we gather from your use of our Services
We collect the following information from your use of our Services.
2. How We Store Your Information
We currently provide the Services from within the United States, and we store all User Content, including Personal Data, that we currently collect and retain on servers inside the United States.
Certain types of User Content you submit to us might reveal your gender, ethnic origin, nationality, age, religion, sexual orientation, or other Personal Data about you or others.
By using our Services, or by submitting your personal information to us, you consent to the collection, storage, processing and onward transfer of your personal information as stated in the current version of this Privacy Statement and the current version of our other online documents, including the Terms of Service.
3. How We Use Your Information
We share and use your Personal Data in the following circumstances.:
Partners and Affiliates of Reliant Business Valuation. We may share your Personal Data with our business partners.
4. Your Right to Review, Request Changes, and Disclose Personal Data
Where required by applicable laws and regulations, each user may inspect and receive a copy of his or her Personal Data as stored in the Services. In rare circumstances, we may deny a request, and we may provide you with an explanation. If we deny your request, you may request a review by another professional, who will be chosen by Reliant Business Valuation, and we will comply with the outcome of the review.
Subject to applicable laws and regulations, the Personal Data you provide to us remains completely under your control. If you believe the Personal Data we have is incorrect or incomplete, you may in writing request an amendment to your Personal Data. We will approve or deny each request, and notify you of our decision. If approved, we will amend the Personal Data. We will also make a reasonable effort to notify people to whom the Personal Data was released. In the case of a denial, we will provide the reason for the denial and instructions on how to appeal.
5. Changes to this Privacy Statement
We reserve the right to change this Privacy Statement at any time. If we decide to change this Privacy Statement in the future, we will post an appropriate notice on our Privacy Statement page at https://reliantvalue.com/privacy. Any non-material change (such as clarifications) to this Privacy Statement will become effective on the date the change is posted and any material changes will become effective 30 days from their posting on the Reliant Business Valuation Site. Unless stated otherwise, our current Privacy Statement applies to all Personal Data that we have about you. The date on which the latest update was made is indicated at the top of this document. We recommend that you print a copy of this Privacy Statement for your reference and revisit this policy from time to time to ensure you are aware of any changes. Your continued use of the Reliant Business Valuation Site signifies your acceptance of any changes.
6. Different Locations, Different Laws
The laws and regulations that address privacy rights and responsibilities (collectively, “Laws”) are different from one to another. Indeed, some of the Laws do or do not apply depending on different factors, including:
Several of the Laws that concern users and Reliant Business Valuation are discussed in this Section, but these are not all of the Laws that may apply. In addition, if there is any conflict or ambiguity between the statements made in this Privacy Statement and an applicable Law, then the Law will control.
6.1 Consent to United States Law
All Personal Data and other data provided by users will be stored in the United States under United States law. Accordingly, United States law will apply to all users. All users consent to the application of the law of the United States in connection with the Services. From time to time, Personal Data may be moved between servers in the same location or may be moved to a different location. When we receive a verified request by a user, we will provide the user with information required by applicable laws regarding the location and storage of their Personal Data.
6.2 United States Federal and State Laws
Several of the federal Laws in the United States may apply to the Personal Data collected by us. Congress has passed several federal information privacy and security laws, while each state in the United States has passed and enforces information privacy and security laws that apply to data subjects, data, and businesses resident in that state.
6.2.1 Children’s Online Privacy Protection Act (“COPPA”)
Currently, COPPA should not apply to the Services. Each user must be 18 years of age or older. As noted in this Privacy Statement, if we learn any user is under the age of 18 (“Minor User”), or if any parent or guardian contacts us, we will delete all information provided by the individual from our Services. Moreover, users of the Services are responsible and liable for compliance under COPPA and are prohibited from collecting, using, and/or disclosing personal information from and about children in connection with the use of the Services, or assisting any third party in doing so.
If you are the parent or guardian of a Minor User, and you become aware that your Minor User has provided us with Personal Data or User Content, please contact us at [email protected] and we will delete the information or User Content.
6.2.2 Your Privacy Rights Under State Laws
This section supplements the information contained elsewhere in our Privacy Statement and applies to all visitors, users, and others (“consumers” or “you”). This notice of privacy rights has been adopted in order to comply with United States state and federal laws, and any terms defined in such laws have the same meaning when used in this notice.
6.2.3 Specific Rights Under State Laws
Under several state privacy and data protection laws (for example, California, Colorado, Connecticut, Utah, and Virginia), residents of those states may have one or more of the following rights and may exercise these rights free of charge. Since these state laws are generally modeled on the GDPR, the following list mirrors the GDPR section below:
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
126.96.36.199 Disclosure of Personal Data to Third Party for Direct Marketing
If you are a California resident, California Civil Code Section 1798.83 permits you to request information once per year, free of charge, regarding the disclosure of your Personal Data within the prior calendar year by us to third parties for the third parties’ direct marketing purposes. To make such a request, see the section “How to Exercise Your Rights,” below.
188.8.131.52 Rights of Minors
As stated in the section titled “Children’s Online Privacy Protection Act (“COPPA”)”, minors are not permitted to register to use our site. However, if you are under the age of 18, and a registered user of any site where this Privacy Statement is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. Also, if you are a minor 16 years of age or older (whether you’re a registered user or not), you have the right to opt-out from the collection and sale of your Personal Data. To make such a request, please send an email or letter with a detailed description of the specific content or information to the addresses provided in the section below titled “How to Exercise Your Rights.” Please be aware that such a request does not ensure complete or comprehensive removal of the Content or information you have posted and that there may be circumstances in which the law does not require or allow removal, even if requested.
6.2.5 Rights Regarding Sensitive Data
Under state laws, you may have the right to opt-out of our processing Sensitive Personal Data, or the right to prevent our processing your Sensitive Personal Data without your affirmative consent. “Sensitive Personal Data” is defined differently by each state, but generally includes Personal Data relating to one or more of the following categories:
6.3 Your Rights under the GDPR and UKDPA
If you are covered by the GDPR or by the United Kingdom Data Protection Act 2018 (“UKDPA”), you may have a number of important rights. In summary, those include:
You may also have the right to claim compensation for damages caused by our breach of any data protection laws.
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals’ rights under the General Data Protection Regulation, available at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of those rights, please:
If you make requests which are manifestly unfounded or excessive, we may charge a reasonable fee based on administrative costs, or may refuse to act on the request.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you work, normally live, or where any alleged infringement of data protection laws occurred. The EU maintains a website which you may use to locate your supervisory authority, at https://edpb.europa.eu/about-edpb/about-edpb/members_en.
6.4 Use and Transfer of Your Information Out of the EEA
The Services are operated in the United States and third parties with whom we might share your personal information as explained above are located in the United States. If you are located in the European Economic Area (“EEA”) or elsewhere outside of the United States, please be aware that any information you provide will be transferred to the United States. By using the Services, participating in any of its services or providing your information, you consent to this transfer.
The United States and many other countries do not have the same data protection laws as the United Kingdom and EEA. While the European Commission has not given a formal decision that such countries provide an adequate level of data protection similar to those which apply in the United Kingdom and EEA, if you live in the EEA or the United Kingdom, any transfer of your personal information will be subject to the derogation in Article 49 permitting non-repetitive transfers that concern only a limited number of data subjects, as permitted by Article 49 of the GDPR that is designed to help safeguard your privacy rights and give you remedies in the unlikely event of a misuse of your Personal Data.
If you would like further information, see “Contact Us” below.
7. Use of Email Addresses and Other Contact Information
We collect the email addresses of those who voluntarily provide them to us. You may receive subscription, editorial and other messages from the Services or from us. If you do not want to receive email from us in the future, please let us know at [email protected].
8. How to Exercise Your Rights
If you would like to exercise any of your rights as described in this Privacy Statement, please:
9. Verifying Your Identity
If you choose to contact us directly, you will need to provide us with:
We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person’s behalf.
Any Personal Data we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.
10. Contact Us
If you have questions or concerns about this Privacy Statement, please contact us online at [email protected], or by postal mail addressed to:
Attn: Privacy, Reliant Business Valuation, LLC, 1246 South River Rd, Ste 101, Cranbury, NJ 08512.
11. Revision Date and History
This Privacy Statement was last revised: February 24, 2023.
Prior versions of this Privacy Statement are listed below: